FAQ: Custom Lanyards & Promotional Accessories

We specialize in high-quality custom lanyards and textile promo products for events, trade shows, and brands. Below you’ll find answers about ordering, customization, production time, and shipping.

Filter by topic
All
  • All
  • Ordering & Minimums
  • Production & Turnaround
  • Design & Artwork

Ordering & Minimums

A1

Our standard MOQ is 100 pieces per design. This keeps print quality, color consistency, and cost per unit at a good level for distributors and brands. If you need fewer than 100 pieces, please contact us and we will check if a small run is possible for your project.

A2

Yes, you can mix designs, as long as each design meets the MOQ.
For example, you can order 100 pieces of Design A and 100 pieces of Design B in the same shipment. This is common for multi-team events or different sponsor logos.

A3

Yes. Pricing improves at higher quantities.
We usually offer price breaks at 100 / 250 / 500 / 1,000 / 2,500 / 5,000+ pieces.
For very large programs or long-term supply, please contact us for a custom quote.

Production & Turnaround

A1

Standard production time for custom lanyards is 1–2 business days after artwork approval for most orders.
For very large orders or special processes, we will confirm the schedule with you before you approve the order.

A2

Yes, rush service is available in many cases.
Tell us your event date, quantity, and shipping address. We will confirm if we can meet your deadline and if any rush fee applies.

A3

We run our own manufacturing in China and a new production setup in California, USA.
This helps us balance speed, cost, and logistics for different regions.

Design & Artwork

A1

For best print quality, we recommend AI, EPS, or print-ready PDF with vector artwork.
We can also work with high-resolution PNG or JPG (300 dpi or higher) for simple logos.

A2

Yes. Our design team can help with simple layout, color adjustment, and logo placement at no extra charge.
For complex redraws or full branding work, we will quote a design fee before we start.

A3

Yes. We support Pantone color matching for printed logos and lanyard base colors.
Share your Pantone code or brand guide, and we will align the colors as closely as possible within printing tolerances.

 Materials, Features & Quality

A1

We offer RPET eco-friendly lanyards, standard polyester, and specialty weaves.
Our RPET lanyards use recycled plastic yarn and feel soft, smooth, and durable for daily wear.

A2

Our lanyards feature a V-Flat ergonomic construction and no-flip clip system that helps the badge stay facing forward.
This design reduces twisting and flipping, improves visibility, and gives a cleaner look on the chest during events, conferences, and daily use.

A3

Yes. We check stitch strength, clip performance, print fastness, and color consistency.
We usually offer price breaks at 100 / 250 / 500 / 1,000 / 2,500 / 5,000+ pieces.
Our lanyards are made for repeated use, not just one-time wear.

Shipping, Customs & Packaging

A1

Yes. We ship to North America, Europe, and many other regions.
For each quote, we can include estimated shipping costs and transit time to your location.

A2

Customs duties and taxes depend on the destination country.
In most cases, the receiver is responsible for local import charges. We can ship under terms like DAP / DDP if needed and quote accordingly.

A3

Standard packing is 50–100 pcs per bag, then carton.
We also support custom packing, such as individually packed lanyards or special labeling, for an extra fee.

Payment & Billing

A1

We accept bank transfer, major credit cards, and other agreed methods depending on your region and account setup.

A2

Yes. We can issue commercial invoices with your PO number, project name, and other details you need for your internal system.